PLACE YOUR ORDER VIA OUR EMAIL ORDER FORM

OR
PRINT THIS FORM, FILL OUT
AND FAX TO: (630) 961-0817

ORDER FORM

   SUBTOTAL ___________________ 

SHIPPING (SEE CHART) _________________ 

 SUBTOTAL ___________________ 

GIFT WRAPPING - $2/PKG _______________ 

SHIPPING (SEE CHART) ________________ 

SHIPPING AND HANDLING CHARGES (WITHIN USA)

CHECK/MONEY ORDER # ________________________

VISA/MC                                                                                                               
CARD # ______________________________________________ EXP. _________ 

 3 DIGIT CODE FROM BACK OF CARD _______________

SIGNATURE OF CARD HOLDER: ____________________________________

You may place your order:

- By fax, 24 hrs. at 630 961-0817. 

- By Email on our  EMAIL ORDER FORM

- By mail. Mail the completed order form (with payment information) to The Tea House, 24260 Graver Ln., Naperville, IL 60564, USA.

Payment can be made by Visa or MasterCard, money order, or personal check (allow 10 working days for check to clear before shipment).

In most cases, credit card, prepaid, and account orders from stock will be shipped within 48 hrs. Backordered items will be shipped as soon as they are available.  Back orders for items that can be restocked will be held for 5 weeks only.  To maintain optimal freshness and quality, orders within the U.S. are shipped on via Priority Mail (2-3 days). Next day delivery is available at an additional cost.  For international orders, shipment is generally made via First Class Airmail depending on the country of destination and charges are added to the invoice. As tea is a seasonal crop and many of our fine teas are produced in small quantities, an item may occasionally become sold out. If you don’t see something you’re looking for, ask! We are often able to special order items not listed in this catalogue. Special orders must be prepaid in full.

For returns of defective or incorrect merchandise, please contact a customer service representative for instructions. All returns require an authorization number.  Do not return merchandise to us without a return authorization number. If damaged items are returned to us without authorization, it will void the carrier's insurance coverage and no refund or credit will be given. Return or Damage claims will be honored if requested within 14 days of receipt of goods. If a returned item cannot be replaced, the credit may be applied toward other merchandise or for a refund. For our customers’ protection, sales of foods and perishable items are sold on a non-returnable and non-refundable basis.  In case of damage, save all original packaging materials for carrier inspection. For USPS claims, you may be advised to take the item and all packaging materials to your post office.

Prices and availability are subject to change without notice.

Quantity and corporate discounts and wholesale pricing are available.

Samples of any of our loose leaf teas and tisanes are available at no charge with any order. There is a $4.50 shipping charge for samples not accompanying an order (limit 8 per request please).